Refund Policy
At Sidivinayak Enterprises, customer satisfaction is our priority. If a product is returned in good condition, we will initiate the refund process to your original payment method or another method as mutually agreed upon.
However, please note that since we deal with dry fruits, which are sensitive to storage and handling conditions, refunds are only provided in the following special cases:
- The product is damaged during shipping, and
- You notify us within 6 hours of delivery, providing clear photo/video proof of the issue.
No Refund / No Cancellation for Perishable Goods
As we specialize in dry fruits and natural food products, we follow a strict no refund and no cancellation policy once an order is confirmed and processed. This ensures the quality, hygiene, and safety of our products during storage and delivery.
Cancellation Policy
You may cancel your order within 12 hours of placing it, only if it has not been packed or shipped.
Once the order is processed, packed, or dispatched, cancellation is not possible.
If you receive an order that is damaged, expired, or incorrect, please contact us within 6 hours of delivery with supporting photos or videos. We will review the case and offer an appropriate resolution.
Contact Information:
Sidivinayak Enterprises
Flat No.1, Kajal Apartment, Near Jio Store, Rath Chakr Chowk, Indira Nagar, Nashik, Maharashtra (Code: 27)
📞 Phone: +91-7720068000
✉️ Email: caree.sidhivinayak-ent@hotmail.com
🌐 Website: https://siddhivinayak-ent.com